- Description
- Curriculum
- Reviews
The ISO 9001:2015 Quality Management System (QMS) Lead Auditor Course is designed for professionals who aim to acquire the skills and knowledge required to audit and lead ISO 9001:2015 QMS audits. The course will equip participants with a thorough understanding of ISO 9001:2015 requirements, auditing principles, and practices necessary to lead audits effectively.
Course Objectives:
By the end of this course, participants will be able to:
- Understand the principles and requirements of ISO 9001:2015.
- Plan, conduct, report, and follow-up on audits of QMS.
- Interpret the ISO 9001:2015 standard and apply it during audits.
- Develop audit plans, objectives, and criteria.
- Lead audit teams to conduct effective and thorough audits.
- Identify nonconformities and recommend corrective actions.
- Communicate audit results to senior management and stakeholders.
Module 1: Introduction to ISO 9001:2015 QMS and Auditing Principles
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1Overview of ISO 9001:2015 Standard
- History and Evolution of ISO 9001
- Key Concepts of Quality Management
- Quality Management Principles
- Differences between ISO 9001:2008 and ISO 9001:2015
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2Understanding the Requirements of ISO 9001:2015
- Context of the Organization
- Leadership and Commitment
- Risk-Based Thinking
- Key Clauses: Planning, Support, Operation, Performance Evaluation, and Improvement
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3Auditing Fundamentals
- Purpose and Types of Audits (Internal, External, etc.)
- The Auditing Process: Plan, Execute, Report, and Follow-up
- The Role of the Lead Auditor
Module 2: Audit Planning and Execution
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4Planning an Audit
- Defining Audit Objectives and Scope
- Creating the Audit Plan
- Selecting and Preparing the Audit Team
- Developing Audit Checklists
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5Audit Techniques
- Conducting Opening and Closing Meetings
- Effective Interviewing Techniques
- Evidence Gathering: Document/Record Review, Interviews, and Observations
- Auditing Processes and Functions
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6Conducting the Audit
- Implementing the Audit Plan
- Managing Audit Team Dynamics
- Ensuring Objectivity and Impartiality
- Handling Audit Discrepancies and Conflicts
Module 3: Reporting and Follow-Up
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7Writing Audit Reports
- Report Structure and Key Components
- Reporting Non-conformities and Areas for Improvement
- Recommendations for Corrective Actions
- Finalizing the Audit Report
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8Corrective and Preventive Actions
- Understanding Corrective Action Processes
- Root Cause Analysis for Non-conformities
- Writing Corrective Action Plans
- Ensuring the Effectiveness of Corrective Actions
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9Closing the Audit
- Final Audit Report Distribution
- Presenting Findings to Senior Management
- Conducting the Closing Meeting
- Linking Audits to Continuous Improvement
Assignment
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